Frequently Asked Questions
I don’t seem to receive any emails from you. Why is that?
Some email providers wrongly identify our support and confirmation emails as spam. Ensure you check your bulk/spam folder on a regular basis.
You should also add email@example.com to your address book to ensure that our emails reach you.
AOL often wrongly block our emails. If you have an AOL email account we recommend using a free email account, such as Yahoo or Hotmail, when you register with us.