Frequently Asked Questions


Copy of – How long will it take for my winnings to reach me?

If you choose to withdraw your winnings via BACS, please allow between 7-10 working days from approval date.

Payment back to card withdrawals are generally processed within 3 – 10 working days if your card is issued by one of the following banks: Barclay’s, HSBC, NatWest, Lloyd’s or RBS. If your card is not issued by one of these banks your withdrawal may take up
to 14 working days. This is dictated by your card issuer.